How long the job takes
A tow takes in the drive to you, loading, the drive to the drop-off and unloading. We run one truck, so an hour on your job is an hour it can’t spend on anyone else’s.
Loading time varies more than people expect. A car that rolls and steers is the quickest to load. The same car with a locked wheel, parked in a basement, takes far longer over the same distance.
Call-out distance and towing distance
Two distances shape the price. The first is the run from 48 Blenheim St, Angle Park, out to you. The second is the run with your vehicle on the tray. Angle Park sits in Adelaide’s north-west, so a job in Woodville or Port Adelaide starts with a short run, and one in the southern suburbs starts with a long one.
Some operators charge a base fee plus a rate per kilometre. Ask any operator what their price includes before you agree to it.
Nights, weekends and public holidays
A tow at 2am or on Christmas Day costs more than the same tow on a Tuesday morning, with us and with most operators. Someone has to be awake and driving.
If the car is off the road and safe, in your own driveway or a car park that stays open, ask whether waiting until business hours changes the price. If you’re on the shoulder of a busy road at night, don’t wait for a cheaper hour.
The vehicle and the state it’s in
A hatchback that rolls, steers and brakes is the simplest job we do. The price climbs as loading gets harder: a missing wheel or a seized brake, a lowered car, a van or 4WD that fills more of the tray, a forklift that needs chains at four points.
A wheel that won’t turn slows the loading down. Keys matter too. Without them, a steering lock can hold the front wheels turned, and loading takes longer.
Where the vehicle is sitting
A car on a flat street is quick. A car in a low basement or a narrow laneway takes longer, and a tilt tray needs height to tilt and room to line up, so a low roof can rule it out. If a car has slid onto a soft verge, tell us exactly where it is, and we’ll say on the phone whether the winch can reach it. A vehicle bogged off-road needs a recovery first, before any tow truck can load it.
Tell us about access when you ring.
Getting a price on the phone
Have these ready when you call: the exact location (a dropped pin works best), where the vehicle is going, the make and model, what’s wrong, whether you have the keys, and whether the wheels turn. Photos sent by text help with damage or awkward access.
We give you the price on that call. If the job turns out different from what you described, we tell you before we do anything extra.

